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Billing Specialist

Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.


Core capabilities include:

• Sheet-fed offset print                                                    • Fulfillment / Distribution logistics

• Dynamic digital print                                                     • Packaging Design

• Mailing                                                                        • Marketing promotions

• Full service bindery and assembly                                 • Promotions

• Online Solutions                                                           • Large Format print 


Position:                      Billing Specialist

Reports to:                   Controller

Location:                      Burlingame, CA

FLSA Status:                Non-Exempt

Department:                 Accounting & Finance


Position Summary: The Billing Specialist is responsible for all aspects of customer billing, ensuring prompt and accurate billing to customers to safeguard the company’s income.   This position delivers superior level of excellence in servicing our external and internal customers through high integrity and ethical standards, strong financial competencies, solid business knowledge, reliable and timely completion of key tasks and deadlines.


Position Responsibilities:

  • Process billing instructions to prepare and send invoices to customers
  • Review past due jobs and “shipped, but not billed” jobs.  Follow-up with departments on job status and for billing information
  • Work closely with sales representatives and project managers to provide customers with accurate and timely information
  • Initiate and contribute to billing process improvements
  • Calculate and record monthly commission accruals
  • Prepare daily sales report and other periodic reports and analyses
  • Update process documentation for billing
  • Prepare account reconciliations for assigned balance sheet accounts. Ensure reconciling items are properly documented, resolved in a timely manner, and adjustments are prepared and posted
  • Understand transactional workflow, be knowledgeable about the source of data, and ensure data integrity
  • Ensure compliance with all company accounting policies, procedures, and internal controls
  • Assist in special projects


  • Solid written and verbal communication skills
  • Excellent interpersonal skills and good business and financial acumen
  • Detail oriented and organized with strong follow-up and tracking skills
  • Exceptional time management skills with the ability to multi-task in a fast-paced environment to meet billing and reporting deadlines
  • Proficient in Excel and MS Office
  • Experience working with ERP systems


  • Required:  3+ years of accounting experience in billing and collection
  • Preferred:  Working knowledge of “EFI PSI” system


  • Bachelor’s degree in Finance or Accounting

Who is Lahlouh and what do we do?

Check out a short video to find out:


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